Property Management & Owner Services
Thoughtful Management for Homes That Matter
Sonoma Stays partners with homeowners who value both performance and peace of mind. Our approach is simple: treat every home as if it were our own, combine local expertise with disciplined systems, thoughtful hospitality, and provide owners with clarity, accountability and results.
Comprehensive Property Management
From booking to departure, Sonoma Stays manages the details that support both strong performance and true peace of mind. We do not simply market homes. We manage them carefully, locally, and with accountability.
- Marketing across 25+ leading booking platforms and direct channels
- Disciplined revenue management
- Professional photography and listing optimization
- Guest screening and quality control
- Home preparation, access coordination, arrival readiness
- 24/7 booking and guest communication
- Professional cleaning and same-day turnovers
- Emergency maintenance coordination
Strategic Marketing
& Distribution
Designed to Maximize Demand—Not Just Exposure
Sonoma Stays markets each home intentionally using a disciplined mix of direct and third-party channels to attract the right guests while protecting the long-term value of your property.
- A modern, mobile-optimized website + direct booking strategy
- Email, search visibility, social media, remarketing, and curated PR support
- Professional photography and management across Airbnb, Vrbo, and select partners
- Data-driven pricing, performance tracking, and reporting
We prioritize quality bookings, strong guest fit, and sustainable revenue—not volume for volume’s sake.
Guest Support & Hospitality
Professional, In-House Service at Every Stage
Every guest interaction reflects on your home. From first inquiry to departure, our in-house team manages the experience with the care and professionalism expected of a premium property. We respond promptly, set clear expectations, and evaluate guest fit carefully so your home is represented thoughtfully from the start.
Beyond reservations, we coordinate pre-arrival planning, local guidance, arrival readiness, and responsive support throughout each stay. That includes professional cleaning, linen and amenity standards, readiness checks, and same-day turnover coordination when needed — creating a smoother guest experience and more consistent protection for the home.
- Seamless booking coordination and secure rental agreement management
- Clear pre-arrival details, access instructions, and stay expectations
- Meet-and-greet or coordinated self-check-in, based on the needs of each home
- Arrival support and local recommendations to help guests settle in
- 24/7 guest support, and responsive issue resolution throughout the stay
- Post-stay follow-up and feedback collection
Every interaction is designed to respect your home while ensuring guests feel well cared for.
Property Readiness & Care
Proactive, Detail-Oriented Oversight
Protecting the condition and presentation of your home is as important as driving revenue. Our team maintains a disciplined system of oversight so the property remains guest-ready, well cared for, and prepared for consistent use.
- Pre- and post-stay property inspections
- Housekeeping oversight before and after every stay
- Mid-stay or daily housekeeping coordination when requested
- Prompt issue resolution and damage management
- Guidance during onboarding, provisioning, setup, and photography
We address small issues early to help protect the home over time.
Compliance & Local Management
Navigating Regulations So You Don’t Have To
Every guest interaction reflects on your home. From first inquiry to departure, our in-house team manages the experience with the care and professionalism expected of a premium property. We respond promptly, set clear expectations, and evaluate guest fit carefully so your home is represented thoughtfully from the start.
Beyond reservations, we coordinate pre-arrival planning, local guidance, arrival readiness, and responsive support throughout each stay. That includes professional cleaning, linen and amenity standards, readiness checks, and same-day turnover coordination when needed — creating a smoother guest experience and more consistent protection for the home.
- Local regulatory guidance and transient occupancy tax handling where required
- Trusted local vendor coordination with hands-on oversight
- Ongoing support to help ensure the home is managed responsibly and with care
Our local presence gives owners added confidence that their home is being cared for with accountability and attention to detail.
Owner Support & Transparency
Clear Communication. Reliable Oversight.
We view our relationship with owners as a partnership— one built on clear communication, financial transparency, and trusted oversight. The goal is simple: to give you confidence in how your home is being cared for and how it is performing.
- Secure handling of guest payments and rental agreements
- Funds held in owner trust accounts until distribution
- Real-time owner booking calendar
- Detailed monthly statements and clear accounting
- Ongoing performance insights and recommendations
You’ll always know how your home is performing—and why.
Optional Full Property Management
Hands-On Support for Hands-Off Owners
For homeowners who prefer a more comprehensive solution, Sonoma Stays offers optional full-service property management. This is especially valuable for owners who live outside the area, prefer minimal day-to-day involvement, or want the confidence of consistent local oversight. Our team helps ensure the home remains protected, maintained, and guest-ready year-round.
Partnership Structure
Flexible Management, Tailored to the Home
Flexible management structure
Sonoma Stays offers flexible management structures tailored to each property and homeowner. Every home is different, and the right partnership starts with a conversation about your property, your goals, and the level of support that makes the most sense for you.
No long-term commitment
There are no long-term commitments. Every relationship begins with a consultation so we can understand your goals, evaluate the home, and recommend the management structure that best fits your needs. This ensures alignment from the start and helps us build the right plan for each home.
The Sonoma Stays Difference
We don’t manage the most homes.
We manage the right homes—the right way, with care, discipline, and a long-term perspective.
Disciplined by Design. Trusted by Results.
Let’s Talk About Your Home
Start a conversation with our team to learn whether Sonoma Stays is the right fit for your property.